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Terms of Service & Seller Agreement

Effective date: April 22, 2026

1. About Bakebutik

Bakebutik ("we," "us," or "our") is an online marketplace platform that provides independent home bakers and cottage food producers ("Sellers") with tools to create storefronts, list products, and receive orders from customers ("Buyers"). Bakebutik is operated as a technology platform only.

2. Marketplace-Only Disclaimer

Bakebutik is not a food manufacturer, food service provider, restaurant, or delivery service. We do not prepare, handle, store, package, inspect, vet, or guarantee the safety or quality of any food items sold through our platform. All transactions are directly between the Seller and the Buyer. Bakebutik acts solely as a technology intermediary.

We do not verify that Sellers hold valid food handler permits, cottage food licenses, or any other regulatory approvals, though we require Sellers to certify that they do. Bakebutik shall not be held liable for any illness, injury, loss, or damage arising from food purchased through the platform.

3. Seller Requirements & Cottage Food Compliance

By registering as a Seller, you certify that you:

  • Hold all permits, licenses, and approvals required by your local, state, and federal jurisdiction to sell home-produced food (e.g., a California Cottage Food Operator permit under AB 1616, or a MEHKO permit under AB 626).
  • Comply with all applicable labeling requirements, including allergen disclosures and the "Made in a Home Kitchen" statement where required.
  • Will provide proof of valid permits to Bakebutik upon request and within 5 business days of such request.
  • Understand that Bakebutik may suspend or permanently terminate your account if you cannot demonstrate compliance.
  • Will not sell items that are prohibited by your jurisdiction's cottage food laws.
  • Will comply with any applicable delivery restrictions (for example, MEHKO operators in California must deliver orders personally or make them available for customer pickup; third-party courier delivery is prohibited).

4. Allergy & Health Warnings

All items sold on Bakebutik are prepared in private home kitchens that are not inspected or regulated to the same standards as commercial food establishments. Cross-contamination with common allergens, including but not limited to tree nuts, peanuts, gluten, dairy, eggs, soy, fish, and shellfish, is possible in any home kitchen environment.

If you have a severe food allergy or immune condition, do not purchase food through this platform without first contacting the Seller directly. Bakebutik makes no representations regarding the allergen safety of any listed item.

5. Payments, Fees & Stripe

Bakebutik processes payments through Stripe, Inc. ("Stripe"). By using Bakebutik, you agree to Stripe's Terms of Service.

  • Sellers are required to complete Stripe's identity verification (KYC) process and provide accurate tax information before receiving payouts. Stripe is responsible for this verification; Bakebutik does not receive or store your financial identity documents.
  • Platform fees: Sellers on the Free plan are charged a platform fee per transaction (a flat fee plus a percentage of the net order total) in addition to Stripe's standard processing fee (2.9% + 30¢). Sellers on the Pro plan have their Bakebutik platform fee waived; Stripe's processing fee still applies.
  • Chargebacks & disputes: If a Buyer initiates a payment dispute or chargeback, the Seller is solely responsible for responding to that dispute. Bakebutik may temporarily hold or reverse a payout if a dispute is opened and reserves the right to deduct any resulting losses from future payouts.
  • Price transparency: All fees are disclosed to Buyers before the final order confirmation step. No hidden fees are added after the order is placed.

6. No Warranty

The Bakebutik platform is provided "as is" and "as available" without warranty of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or free of viruses. All products listed by Sellers are sold without any warranty from Bakebutik.

7. Indemnification

Sellers agree to defend, indemnify, and hold harmless Bakebutik and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) their food products; (b) their failure to comply with applicable laws or regulations; (c) any claims by Buyers regarding product quality, safety, or mislabeling; or (d) any violation of these Terms.

8. Limitation of Liability

To the maximum extent permitted by law, Bakebutik shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or personal injury, arising from your use of the platform or consumption of any products purchased through it. Our total liability to you for any claim shall not exceed the greater of $100 or the platform fees paid by you in the three months preceding the claim.

9. Dispute Resolution & Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of Bakebutik shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA), rather than in court, except that either party may seek injunctive or other equitable relief in court for claims involving intellectual property infringement. You waive any right to participate in a class action lawsuit or class-wide arbitration.

10. Account Termination

Bakebutik reserves the right to suspend or terminate any account at any time for any reason, including but not limited to: failure to provide proof of required permits, repeated complaints from Buyers, fraudulent activity, or violation of these Terms. Sellers will be notified via email upon termination.

11. Changes to These Terms

We may update these Terms from time to time. We will notify registered Sellers via email at least 14 days before material changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.

Questions? Contact us at noreply@bakebutik.com

See also: Privacy Policy